FAQ


When will you ship my products and when will I know they have been sent? 
We try and get to the post office at minimum once a week, although this can be dependent on weekly order traffic. If you need a product urgently we are more than happy to help you out but we would ask if you contact us via email: info@thankafarmer.com.au so that we can read your messages quickly and don't miss them! 

You will receive an email as soon as your items have been sent and this will have a tracking number if it is by parcel. We do the best we can to stick by this but as everyone does, we get busy! If this is the case then we will make sure to get to the post office ASAP.

Why does shipping cost so much for just a cap?
The reason we charge so much for shipping is because we take pride in the presentation of our items, we send them in boxes so they are not crushed or damaged in transit and arrive at your doorstep just as they left ours. 

What happens if the product/s is/are faulty or I am not happy with the size/quality?
We value our customers highly at Thank A Farmer For Your Next Meal and are always happy to sort out problems as they arise on a case by case basis. If you are unhappy in any way or want to exchange sizes please send us an email and we will get in touch with your shortly.

Sales Contact
Sam Johnston
Email: sam@thankafarmer.com.au
Phone: 0412896602